DELIVERY INFORMATION

SOUTH AFRICA

The shipping policy can change at any time without notice. The rates & lead-times showcased on the website itself is regarded the newest and up to date info.

FREE Delivery on orders totaling to R750 or more. (pre-orders and promotions excluded.

R59 Delivery fee for Pudo Locker Collection.

R99 for To-door Delivery.

Transit Time | Your order should arrive within 2-14 working days.

Once your parcel has been sent, you will receive an email with the tracking number.

We send parcels from Monday to Friday during working hours (this excludes South African public holidays).

We cannot deliver to a PO Box and will need a physical address for all shipping within South Africa.

INTERNATIONAL SHIPPING

Delivery Time | Your order should arrive within 14-20 working days depending upon destination and customs.

Please email us on info.happylook@gmail.com with your shipping address should you have a specific occasion or date by which you need the Tee delivered.

Online track and trace is provided.

Taxes and Duty | The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside South Africa may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Happy is my Look has no control over these charges, nor can Happy is my Look predict what they may be.

Customs Policies | Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

SHIPPING TERMS

We cannot be held responsible for a lost parcel if you entered the incorrect shipping information. If however, you’ve already completed your purchase and you’ve realised that the shipping information is incorrect, simply contact us with your relevant purchase reference number and correct shipping information.

We also cannot be held responsible if your parcel goes missing once we hand it over. Should you suspect that your parcel has gone missing before we do, please contact us as soon as possible.